Privacy Notice

Last updated: 1 August 2026

This Notice explains how HospiCore PMS ("we", "us") collects, uses and protects information when you use the Service.

1. Information We Collect

(a) Account information — name, email, role; (b) property and operational data you enter — reservations, guest records, financial entries, staff and inventory; (c) uploaded images such as guest IDs and logos; (d) usage information to operate and secure the Service. Payment card details are collected and processed by our payment provider, not by us.

2. How We Use Information

To provide and maintain the Service, authenticate users, manage subscriptions, provide support, and improve reliability and security. We do not sell your personal information.

3. Service Providers

4. Storage & Security

Data is stored on secured cloud infrastructure with reasonable technical and organisational safeguards. No method of transmission or storage is completely secure.

5. Retention

We retain data while your account is active and as needed to provide the Service. After closure, data is deleted or anonymised except where retention is required by law. You may request export or deletion.

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and object to or restrict certain processing.

7. Guest Data

As a property using the Service, you control your guests' data and are responsible for handling it lawfully; we process it on your behalf to provide the Service.

8. Children

The Service is intended for businesses and is not directed at children.

9. Changes

We may update this Notice; material changes will be notified through the Service or by email.

10. Contact

HospiCore PMS — pms@sinewaveint.com