Last updated: 1 August 2026
This policy explains cancellations and refunds for HospiCore PMS ("the Service"). Payments and refunds are handled by our Merchant of Record, Paddle.
The Service is billed as a recurring monthly subscription. Each payment covers the upcoming month and renews automatically until cancelled.
Where a free first month or trial is offered, you are not charged for that period and may cancel before it ends to avoid the next charge.
You may cancel anytime by contacting us at pms@sinewaveint.com or through your account. Cancellation stops future renewals; access continues until the end of the period already paid for.
If you are not satisfied, you may request a refund within 14 days of a charge. Approved refunds are issued to your original payment method via Paddle. Because access is granted immediately, refunds for periods already substantially used, or after 14 days, are generally not provided except where required by law.
Email pms@sinewaveint.com with your account email and the charge date, or use the receipt link Paddle sends in your payment confirmation. We aim to respond within 3 business days.
We may provide refunds outside this policy at our discretion, e.g. prolonged outages attributable to us, or duplicate/erroneous charges.
HospiCore PMS — pms@sinewaveint.com · WhatsApp +92 306 2227623